Knee pain for a week after running. Find a knee specialist near Austin who takes Aetna PPO and can see me this week.
- Austin Ortho & Spine4.9
- Hill Country Joint Clinic4.8
- Westlake Sports Medicine4.7
Your practiceNot mentioned
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- Google search and Maps
- ChatGPT and AI answers
- Calls and online booking
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Trusted by hundreds of
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Your next patient asks
AI agents to find a doctor
84% of the time AI fails to find, check or book a specialty healthcare practice
-
Not found
01 · FIND
“Knee specialist in Austin that takes Aetna”
AI returned 3 practices. Yours wasn’t one of them.
-
Unverified
02 · VERIFY
Aetna PPO — in network?
Site says yes, directory says no. 52% of directory listings are wrong.
-
31 days
04 · WAIT
Next opening shown to AI: 31 days
Real slots open in 3. The patient already booked elsewhere.
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Phone only
03 · BOOK
Call → voicemail → fax referral → callback
No endpoint for an agent. 30% of referrals never get scheduled.
New patient acquisition is
won or lost in three minutes.
-
Tuesday, 9:12 PM
Her knee has hurt for a week. She asks ChatGPT for a specialist who takes her insurance.
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9:13 PM
Her AI opens each practice it found and checks the treatment, the insurance and how to get in.
Checking 3 practicesTreatment · insurance · booking
- Austin Ortho & SpineInsurance unclear
- Hill Country Joint ClinicTakes Aetna · books online
- Westlake Sports MedicinePhone only
Your practiceNot checked
-
9:15 PM
It sends the visit request to the one practice it could verify and book.
Visit requested by her AIHill Country Joint ClinicWed 8:30 AM · New patient
- ConfirmationTexted at 9:15 PM
- IntakeCompleted in chat
Your 2:30 PM slotStill open
That could be your patient.
Tely makes your practice the one
AI can find, check and book.
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Patient acquisition and patient access,
run for you.
Getting found, answering every patient, booking the visit and opening your schedule to the AI agents patients now use — from one team instead of three vendors.
-
01Get found
Be the practice
patients find firstOn Google, in Maps and in the answers ChatGPT gives. Tely rebuilds your site and fills it with compliant content, so ChatGPT, Perplexity and Google recommend your practice.
-
02Answer every patient
Every call and chat
answered, day or nightYour AI front desk picks up in your practice’s name, answers questions, checks insurance and books the visit, so you never lose a patient to voicemail.
Answer a callDo you accept Anthem Blue Cross insurance?
Your appointment is booked
You're all set with Dr. Erick Smith
Add to calendar12 June | 12:00 PM
Dr. Eric Smith
-
03Follow up
Follows up with patients
until they bookWhen a lead goes quiet, Tely chases it by SMS and email until it books. The patients you worked to reach never slip away.
-
04Bring them back
Brings back the visitors
who almost bookedWhen someone leaves your website, Tely retargets them across Instagram, Google, TikTok and YouTube and brings them back to book.
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Question 1 of 1
How does your knee pain affect your daily life?
-
05Fill your schedule
Booked visits on your
calendar, not leads
in an inboxTely verifies insurance or self-pay, books the appointment and sends the patient straight into your EHR, with intake done.
View appointment12 June | 12:00 PMSarah MitchellMeniscus Surgery ConsultationInsurance Verified Intake forms completed
Open chart
-
06Bookable by AI agents
AI agents can book
you directlyWhen a patient’s ChatGPT, a health app or a referring doctor’s assistant looks for a specialist, Tely answers it: the insurance you take, your next real opening and a way to book it on the spot.
View appointmentTely delivers results
not reports for healthcare practices
Cardiology · Miami, FL
We outrank Cleveland Clinic on the questions our patients actually ask.
Cardiology · Miami, FL
40,000+patients reached / mo$3.68Mest. new-patient revenue350new patients / yr
Read customer case 
Produced 16 patient enquiries in its first 2 weeks, four of those captured by the chat agent alone.
Charles Turner, M.D.Innovative Medicine
We went live and twenty-four appointments have come through Tely Health, each one confirmed and delivered to my office.
Dr. Sulagna Misra, M.D.Misra Wellness · Integrative & Hormone Health
422 booked appointments and 39% growth
Eye surgery group
422appointments$1,5Mest. new-patient revenue39%growth
Read customer case Access layer connecting AI agents
to 200K specialty care practices
Practice data built
for AI action
We structure treatments, insurance, intake rules, and availability into data AI agents can act on.
Match patients to the right practice
Tely learns on searches, questions, and booking decisions to match patients with the right specialty practice.
Patient journey & outcome intelligence
We learn from bookings, drop-offs, and care received to improve agent decisions across the patient journey.
Is your practice one AI agents can book?
1,513 practices checked in our latest benchmark 
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Integrations & security
Books directly into your EHR.
Learns & improves
from outcomes.
HIPAA-compliant · BAA signed with every practice
AES-256 at rest · TLS 1.3 in transit
Role-based access · every action logged
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Encrypted
Logged
BAA signed
New practices
Opening soon?
We set everything up
before day one
Credentialing takes 90 to 120 days. Use them: your website, Google listing, booking and phone line are live before the doors open.
See the new practice program
- 4–6 months beforeDomain, website and a page for every service — indexed while you credential
- 90 days beforeGoogle Business Profile live with your opening date and first reviews
- 60 days beforeStructured practice data so ChatGPT and agents can find and verify you
- 30 days beforeWaitlist, online booking and intake — insurance checked up front
- Day onePhone answered by your AI front desk; first patients already on the schedule
